Last Updated: 01-01-2026

At Cheese OnBoard, we are committed to protecting your privacy and handling your personal information responsibly in accordance with applicable UAE laws.

Information We Collect

We may collect the following information when you use our website or place an order:

• Name, email address, phone number, and delivery address

• Billing and payment information

• Order history and transaction details

• Account information and preferences

• Communications with our customer support team

• Device, browser, and website usage information

How We Use Your Information

We use your personal information to:

• Process and deliver your orders

• Manage your account and provide customer support

• Process payments and prevent fraud

• Improve our website, products, and services

• Send order updates and service-related communications

• Send marketing communications where permitted by law

Sharing Your Information

We may share your information with trusted third-party service providers who help us operate our business, including:

• Shopify (our e-commerce platform)

• Payment service providers

• Delivery and logistics partners

• Technology and customer support providers

We may also disclose information when required by law or to protect our legal rights.

Shopify Services

Our online store is powered by Shopify. Information you provide may be processed by Shopify in accordance with its privacy practices. For more information, please refer to Shopify's Privacy Policy.

Cookies and Analytics

Our website uses cookies and similar technologies to improve functionality, analyze website traffic, and enhance your shopping experience. You may manage cookie preferences through your browser settings.

Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Subject to applicable law, you may have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Withdraw consent where processing is based on consent

• Object to certain types of processing

To exercise your rights, please contact us using the details below.

Children's Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Cheese OnBoard

TRN: 100465921300003
Email: info@cheeseonboard.ae
Address: BC5-13, AB Center, Al Barsha 1, Dubai, UAE
Telephone/ Whatsapp: +971 54 740 0796